Terms of Service

Terms of service

Overview

Welcome to Catalina Crunch. “We,” “us,” and “our” mean Catalina Crunch. We operate this store, website, and their information, content, features, tools, products, and services to provide customers with a curated shopping experience (the “Services”). Shopify powers the Services.

These terms and conditions, together with all policies incorporated by reference (the “Terms of Service” or “Terms”), set out the rights and responsibilities that apply when you use the Services.

Read the Terms carefully because they address important legal rights, warranty disclaimers, and limits of liability. Visiting, interacting with, or using the Services accepts these Terms and our Privacy Policy. If you disagree with either, do not access or use the Services.

SECTION 1 - Access and account

Agreement to these Terms represents that you have reached the age of majority in your state or province and that you consent to minor dependents using the Services on devices you own, buy, or manage.

Using the Services, browsing the store, or buying products may require details such as email, billing, payment, and shipping information. You warrant that everything supplied is accurate, current, complete, and provided with all required rights.

You alone are responsible for account-credential security and all account activity. An account may not be transferred, sold, assigned, or licensed to another person.

SECTION 2 - Our products

We try to depict products and services accurately, but screen type, device settings, and configuration may cause differences in color or appearance. We do not promise that purchased products or services will look or perform exactly as expected or exactly as shown online.

Product descriptions may change without notice at our discretion. We may discontinue products at any time and may limit quantities offered to a person, region, or jurisdiction case by case.

SECTION 3 - Orders

Submitting an order is an offer to buy. Catalina Crunch may accept or decline it for any reason, and acceptance occurs only when Catalina Crunch confirms it after payment is received and processed. Review the order before submission because cancellation may not be possible after acceptance. If we reject, change, or cancel an order, we will try to notify you through the email, billing address, or phone supplied with the order.

Returns and exchanges are governed exclusively by our Refund Policy. Purchases must be for personal or household use, not commercial resale or export.

SECTION 4 - Prices and billing

Prices, discounts, and promotions may change without notice. The charged amount is the price in force when the order is placed and shown in the confirmation. Unless expressly stated, displayed prices exclude taxes, shipping, handling, customs, and import charges.

Online-store prices may differ from physical or third-party stores. Separate promotion conditions govern promotions, and those conditions control if they conflict with these Terms.

You must provide and promptly maintain complete, current, and accurate purchase, payment, and account information, including email, card numbers, and expiration dates. You warrant that card details are correct and complete, that you are authorized to use the card, that the card issuer will honor charges, and that you will pay posted prices plus applicable shipping, handling, and taxes.

SECTION 5 - Shipping and delivery

We are not responsible for shipping or delivery delays. Delivery times are estimates and not guarantees. Carrier delays, customs processing, and events beyond our control are outside our responsibility. Title and risk of loss pass to you when products are transferred to the carrier.

SECTION 6 - Intellectual property

The Services—including trademarks, brands, text, displays, images, graphics, reviews, video, audio, and their design, selection, and arrangement—belong to Catalina Crunch, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, trademark, and other intellectual-property laws.

The Services are licensed only for personal, noncommercial use. Without prior written consent, you may not reproduce, distribute, modify, derive from, publicly display or perform, republish, download, store, or transmit Service materials. No patent, trademark, copyright, or other license from Catalina Crunch, Shopify, or any third party is granted except as expressly stated. Unauthorized use may violate federal or state law; all ungranted rights are reserved.

Catalina Crunch names, logos, product and service names, designs, and slogans are trademarks of Catalina Crunch, affiliates, or licensors and require prior written permission. Shopify’s corresponding assets belong to Shopify; all other marks belong to their owners.

SECTION 7 - Optional tools

Third-party customer tools may be available through the Services without our monitoring, control, or input. Access is provided “as is” and “as available,” without warranties, representations, conditions, or endorsement, and we have no liability arising from their use.

Use optional tools entirely at your own risk and discretion after reviewing and accepting the provider’s terms. Future features, tools, and resources also become part of the Services and are governed by these Terms.

SECTION 8 - Third-party links

Materials, links, and embedded functions may be supplied or operated by third parties. We do not examine or guarantee their accuracy or content. Leaving the Services to use them is at your own risk.

We are not liable for harm connected with third-party sites or the purchase or use of their products, services, resources, or content. Review their policies before any transaction and direct complaints or questions about them to the relevant third party.

SECTION 9 - Relationship with Shopify

[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]

Catalina Crunch uses Shopify to power the Services, but every sale and purchase through the store is directly between you and Catalina Crunch. Shopify is not responsible for any part of that sale, including injury, damage, or loss from products or services. You expressly release Shopify and its affiliates from claims, damages, and liabilities connected with purchases or transactions with Catalina Crunch.

SECTION 10 - Privacy policy

Personal information collected through the Services is governed by our Privacy Policy; certain information is also subject to Shopify’s privacy policy. Using the Services acknowledges that you have read both policies.

Shopify hosts the Services and processes access and usage data to provide and improve them. Information submitted through the Services may be transmitted to Shopify and third parties located outside your country. Review our Privacy Policy for details about how we, Shopify, and partners use information.

SECTION 11 - Feedback

Submitting ideas, suggestions, reviews, proposals, plans, or other feedback grants us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display it in any medium for any purpose, including commercial purposes and operating, evaluating, improving, and promoting the Services.

You represent that you own or hold all required rights, have disclosed any compensation or incentive, and comply with these Terms. We have no duty to keep feedback confidential, pay for it, or respond. We may monitor, edit, or remove feedback we consider unlawful, offensive, threatening, defamatory, obscene, otherwise objectionable, or infringing.

Feedback must not violate third-party intellectual-property, privacy, personality, or proprietary rights, contain unlawful, abusive, obscene, or defamatory matter or malware, use a false email, impersonate anyone, or misstate its origin. You are solely responsible for its content and accuracy; we accept no liability for user or third-party feedback.

SECTION 12 - Errors, inaccuracies and omissions

The Services may occasionally contain errors, inaccuracies, or omissions involving descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We may correct them, update information, or cancel orders at any time without prior notice, including after an order is submitted.

SECTION 13 - Prohibited uses

Use is limited to lawful purposes. You may not use the Services to act unlawfully or maliciously; violate law; infringe rights; harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or anyone else; transmit false or misleading information; send or reuse noncompliant material; distribute junk mail, chain letters, spam, or similar solicitations; impersonate a person or entity; or restrict others’ enjoyment or expose Catalina Crunch, Shopify, or users to harm or liability.

You also may not upload malicious code; reproduce, duplicate, copy, extract, sell, resell, or exploit the Services; collect or track personal information; spam, phish, pharm, or pretext; use robots, spiders, scraping, extraction tools, automated devices or processes, AI tools (including agentic AI), or automated or manual means to access the Services; or bypass security, authorization, robot-exclusion, or other access-control measures. We may suspend, disable, or terminate an account without notice for violating the Terms.

SECTION 14 - Agents

These Agent Terms apply when you use, permit, enable, or deploy an Agent to access or interact with a Service. An “Agent” is software or a service that acts autonomously or semi-autonomously for or under the instruction of a person or entity and can run on behalf of, or through a person’s device, without direct supervision.

An Agent may interact with the Services only while identifying itself and complying with section 14.4, and not after we ask it to stop. We may technically limit the manner or extent of Agent access.

Every Agent must identify the automated request in each HTTP/HTTPS user-agent string in the form “Agent/[agent name]”; never hide or obscure automated access, mimic human behavior, or evade CAPTCHAs or human-verification measures; answer honestly when asked whether the interaction is human or computerized; and never bypass controls that block, limit, modify, or govern Agent access.

SECTION 15 - Termination

We may end this agreement or access to all or part of the Services at our discretion without notice. Amounts accrued through termination remain due. Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and provisions that by nature survive will continue.

SECTION 16 - Disclaimer of warranties

Service information is offered for general purposes. We do not warrant its accuracy, completeness, or usefulness, and reliance is at your risk. Except where Catalina Crunch expressly states otherwise, the Services and all offered products are provided “as is” and “as available,” without express or implied representations, warranties, or conditions, including merchantability, merchantable quality, fitness for purpose, durability, title, and non-infringement. We do not warrant uninterrupted, timely, secure, or error-free use. Jurisdictions that restrict exclusions may make some disclaimers inapplicable.

SECTION 17 - Limitation of liability

To the fullest extent law permits, Catalina Crunch, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates are not liable for injury, loss, claims, or direct, indirect, incidental, punitive, special, or consequential damages—including lost profit, revenue, savings, data, replacement cost, or similar loss—under contract, tort (including negligence), strict liability, or otherwise, arising from Services, purchased products, content errors or omissions, or content made available through the Services, even after notice that damage was possible.

SECTION 18 - Indemnification

You will indemnify, defend, and hold harmless Catalina Crunch, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party losses, damages, liabilities, and claims, including reasonable attorneys’ fees, arising from breach of these Terms or incorporated documents, violation of law or third-party rights, or access to and use of the Services.

We will notify you of an indemnifiable claim; delayed notice relieves you only to the extent it materially prejudices you. At your expense, we may control the defense, settlement, and counsel selection, but will not accept a settlement imposing non-monetary duties on you without consent, which must not be unreasonably withheld. You will cooperate and provide relevant documents.

SECTION 19 - Severability

If a provision is unlawful, void, or unenforceable, it remains enforceable to the greatest lawful extent and the unenforceable part is severed without affecting the validity or enforceability of the remainder.

SECTION 20 - Waiver; entire agreement

A failure to enforce a right or provision is not a waiver. These Terms and all policies or operating rules posted for the Services are the entire agreement governing use and replace prior or contemporaneous oral or written agreements, communications, and proposals, including earlier Terms. Ambiguities are not interpreted against the drafter.

SECTION 21 - Assignment

You may not delegate, transfer, or assign this agreement or any right or duty without our prior written consent; attempted transfers are void. We may assign, transfer, or delegate our rights and duties without consent or notice.

SECTION 22 - Governing law

These Terms and separate agreements for the Services are governed and interpreted under the federal and state or territorial courts in the jurisdiction where Catalina Crunch is headquartered. You and Catalina Crunch consent to personal jurisdiction and venue there.

SECTION 23 - Headings

Headings exist only for convenience and do not limit or change these Terms.

SECTION 24 - Changes to terms of service

The current Terms are available on this page. We may update, change, or replace any part by posting revisions to the website. You are responsible for checking periodically. Material changes will be notified as applicable law requires and take effect on the stated date. Continued access or use after posting accepts the changes.